Last Updated: April 3, 2025

1. Introduction

Welcome to Ecom-scalr.com! This Privacy Policy explains how Ecom-scalr.com (referred to as the “Site,” “we,” “us,” or “our”) collects, uses, and shares your personal information when you visit our website, use our services, make a purchase, or otherwise interact with us (collectively, the “Services”).

For this policy, “you” refers to any user of our Services, including customers, website visitors, or anyone whose information we collect.

Please read this Privacy Policy carefully. By accessing or using any of our Services, you agree to the collection, use, and disclosure of your information as described here. If you do not agree with this policy, please do not use our Services.

2. Changes to This Privacy Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or for legal or regulatory reasons. When we make changes, we will post the revised policy on the Site and update the “Last Updated” date. We will also take any other steps required by applicable law. We encourage you to review this policy periodically.

3. How We Collect Your Personal Information

We collect personal information about you from various sources to provide and improve our Services. The type of information we collect depends on how you interact with us.

• Information You Provide Directly: This is information you actively give us, such as:
  • Contact Details: Name, address, phone number, email address.
  • Order Information: Name, billing address, shipping address, payment confirmation (we use secure processors for payment details), email address, phone number.
  • Account Information: Username, password, security questions (if applicable).
  • Customer Support Information: Any information you include in communications with us (e.g., emails, chat messages).
  • Note: Some Services may require this information. Choosing not to provide it might limit your ability to use certain features.
• Information Collected Automatically (Usage Data): When you use our Services, we automatically collect information about your interaction, such as:
  • Device information (e.g., type of device, operating system).
  • Browser information (e.g., type, version).
  • Network connection details.
  • IP address.
  • How you browse and interact with our Site (e.g., pages visited, links clicked).
  • We use technologies like Cookies, pixels, and web beacons to collect this Usage Data (see Section 6 for more details).
• Information from Third Parties: We may receive information about you from other sources, including:
  • Service Providers: Companies that help us operate our Site and Services (e.g., Shopify, our e-commerce platform).
  • Payment Processors: Secure services that handle your payment information (e.g., credit card details, bank account info, billing address) to process orders and fulfill our contract with you. They collect this information directly.
  • Analytics and Advertising Partners: Third parties who use tracking technologies (like Cookies) when you visit our Site, open our emails, or interact with our ads, helping us understand usage and tailor experiences.

Any information we obtain from third parties will be handled according to this Privacy Policy.

4. How We Use Your Personal Information

We use your personal information for several purposes:

• Providing Products and Services: To process payments, fulfill orders, manage your account, handle shipping and returns, send notifications about your transactions, and generally perform our contract with you.
• Marketing and Advertising: To send you promotional communications (like emails or texts, which you can opt-out of), show you relevant ads, and personalize your experience on our Site and potentially other websites.
• Security and Fraud Prevention: To detect and prevent fraudulent, illegal, or malicious activity, and to protect our Services, rights, and users. You are responsible for keeping your account login details secure. Please contact us immediately if you suspect your account has been compromised.
• Communicating with You: To provide customer support, respond to your inquiries, and gather feedback.
• Improving Our Services: To understand how users interact with our Services, analyze trends, and make improvements. This serves our legitimate interest in providing effective services and maintaining our business relationship.

5. How We Share Your Personal Information

We may share your personal information with third parties in specific situations:

• Service Providers: With vendors who perform services on our behalf (e.g., IT support, payment processing, data analytics, customer service, cloud storage, order fulfillment, shipping).
• Business and Marketing Partners: To help us provide services and advertise. Note: These partners will use your information according to their own privacy policies. (e.g., Shopify – see their Privacy Policy).
• With Your Consent or Direction: When you ask us to share information (e.g., using social media login integrations or requesting shipment to a third party).
• Corporate Affiliates: Within our company group for operational purposes, aligned with our legitimate interest in running a successful business.
• Business Transactions & Legal Obligations: In connection with mergers, bankruptcies, or other business transfers. To comply with laws, respond to legal requests (like subpoenas or warrants), enforce our terms of service, or protect the rights, property, or safety of our business, users, or others.

Information Shared (Based on Past 12 Months):

We may have disclosed the following categories of personal information for the purposes described above:

Note: We do not use or disclose sensitive personal information for purposes requiring an opt-out right under applicable laws, nor do we use it to infer characteristics about you without appropriate consent or purpose.

6. Cookies and Tracking Technologies

Like most websites, we use Cookies (small text files stored on your device) and similar technologies (pixels, web beacons) on our Site.

• Purpose: Cookies help us power and improve our Site and Services (e.g., remembering your preferences), run analytics to understand user behavior, and work with partners to tailor advertising on our Site and elsewhere. For specific details on Cookies used by Shopify (our platform provider), see: https://www.shopify.com/legal/cookies
• Your Choices: Most browsers accept Cookies automatically. You can usually change your browser settings to remove or reject Cookies. However, blocking Cookies might negatively affect your experience and cause parts of our Services to stop working correctly. Blocking Cookies may also not fully prevent information sharing with advertising partners.
• “Do Not Track” Signals: Our Site currently does not respond to “Do Not Track” signals from browsers. Learn more at http://www.allaboutdnt.com/.

7. Third-Party Websites and Links

Our Site may contain links to websites or platforms operated by third parties. If you follow these links, you leave our Site. We are not responsible for the privacy or security practices of these third-party sites. Always review their privacy policies and terms before providing information.

8. Children’s Data

Our Services are not intended for children (typically meaning individuals under 16, depending on jurisdiction), and we do not knowingly collect personal information from them. If you are a parent or guardian and believe your child has provided us with their information, please contact us using the details below to request its deletion. We do not have actual knowledge that we “sell” or “share” personal information of children under 16.

9. Security and Retention

We implement reasonable security measures to protect your information, but no system is perfectly secure. We cannot guarantee absolute security. Information sent to us over the internet may not be secure in transit; avoid using insecure channels for sensitive data.

We retain your personal information for as long as necessary based on factors like: maintaining your account, providing Services, complying with legal obligations, resolving disputes, and enforcing our policies.

10. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• Right to Access/Know: Request access to the personal information we hold about you and details about how we use and share it.
• Right to Delete: Request deletion of your personal information.
• Right to Correct: Request correction of inaccurate information we hold about you.
• Right to Portability: Receive a copy of your information or request transfer to a third party (subject to limitations).
• Right to Restrict Processing: Ask us to stop or limit how we process your information (in certain circumstances).
• Right to Withdraw Consent: Withdraw consent where we rely on it for processing (this doesn’t affect past processing).
• Right to Appeal: Appeal our decision if we deny your request (by replying to our denial).

How to Exercise Your Rights: You can exercise applicable rights by contacting us using the details below.

• Verification: We will need to verify your identity before responding substantively (e.g., using your email or account info).
• Authorized Agents: You may be able to designate an agent to act on your behalf, subject to proof of authorization and identity verification.
• Non-Discrimination: We will not discriminate against you for exercising your privacy rights.
• Response Time: We will respond within the timeframes required by applicable law.

Managing Communications: You can opt-out of our promotional emails anytime by clicking the “unsubscribe” link in the email. We may still send non-promotional emails related to your account or orders.

11. Complaints

If you have concerns about how we handle your personal information, please contact us first. If you’re unsatisfied with our response, you may have the right to appeal (contact us) or lodge a complaint with your local data protection authority.

12. International Users

Your personal information may be transferred, stored, and processed outside your home country, including in locations where our staff or third-party service providers operate. If transferring data from Europe (EU/UK), we rely on recognized mechanisms like the European Commission’s Standard Contractual Clauses or equivalent UK measures, or adequacy decisions, where applicable.

13. Contact Us

If you have questions about this Privacy Policy or our privacy practices, or wish to exercise your rights, please contact us:

• Email: contact@ecom-scalr.com
• Mail: Seller’s Launchpad Corp., 1025 E Hallandale Beach Blvd – Ste 15 – 971, Hallandale Beach, FL 33009-4478, United States